


ChatGPT-powered kiosks for modern customer journeys that finally feel "right"
ChatGPT-powered kiosks for modern customer journeys that finally feel "right"
All customers expect digital experiences that feel 100% natural.
Human-level interaction with technology has been the missing piece until now.
All customers expect digital experiences that feel 100% natural.
Human-level interaction with technology has been the missing piece until now.
The possibilities of digital directories,wayfinding,
and ordering have changed forever
The possibilities of digital directories,wayfinding,
and ordering have changed forever
The possibilities of digital directories, wayfinding, and ordering have changed forever

Next-gen voice ordering
that actually works
Feels 100%
natural

Next-gen voice ordering
that actually works
Feels 100%
natural

Next-gen voice ordering
that actually works
Feels 100%
natural

Human-level interaction
through generative AI
Leveraging the full
potential of ChatGPT

Human-level interaction
through generative AI
Leveraging the full
potential of ChatGPT

Human-level interaction
through generative AI
Leveraging the full
potential of ChatGPT

Center, product and store-related
information on demand
As if your customer were talking
to a senior staff member

Center, product and store-related
information on demand
As if your customer were talking
to a senior staff member

Center, product and store-related
information on demand
As if your customer were talking
to a senior staff member

Understands and completes
complex customer requests
Product info, ordering,
ticketing and payment

Understands and completes
complex customer requests
Product info, ordering,
ticketing and payment

Understands and completes
complex customer requests
Product info, ordering,
ticketing and payment

Optimized for
your business 24/7
Real-time customer
data analytics

Optimized for
your business 24/7
Real-time customer
data analytics

Optimized for
your business 24/7
Real-time customer
data analytics

Instant integration
Integrates with any POS, card and
payment processing system

Instant integration
Integrates with any POS, card and
payment processing system

Instant integration
Integrates with any POS, card and
payment processing system
You've got options
You've got options
You've got options

iChat Kiosk
Floor-standing

iChat Kiosk
Floor-standing

iChat Kiosk
Floor-standing
Next-gen ordering, wayfinding, and digital directories for any high-traffic area.
Next-gen ordering, wayfinding, and digital directories for any
high-traffic area.

iChat Kiosk
Wall-mounted

iChat Kiosk
Wall-mounted

iChat Kiosk
Wall-mounted
Transform your walls and any smaller space into modern customer experience hubs.
Transform your walls and any smaller space into modern customer experience hubs.

iChat Kiosk
Countertop

iChat Kiosk
Countertop

iChat Kiosk
Countertop
The digital senior staff member your store always needed.
The digital senior staff member your store always needed.
Discover the iChat Kiosks, powered by ChatGPT
Discover the iChat Kiosks,
powered by ChatGPT
Discover the iChat Kiosks, powered by ChatGPT



Boost conversion rates by responding to complex shopper questions and requests 24/7
Boost conversion rates by responding to complex shopper questions 24/7
Boost conversion rates by responding to complex shopper questions and requests 24/7
Generative AI solutions for human-level voice and text-based interactions are here and they’re exceeding industry expectations.
The iChat Kiosks are designed for native hardware and software integration with leading and fast-evolving generative AI solutions, such as ChatGPT.
Generative AI solutions for human-level voice and text-based interactions are here and they’re exceeding industry expectations.
The iChat Kiosks are designed for native hardware and software integration with leading and fast-evolving generative AI solutions, such as ChatGPT.



Increase your average cart value with iChat's dynamic cross-selling and up-selling logic
Increase your average cart value with iChat's dynamic cross-selling and up-selling logic
By utilizing either (1) store manager level settings or (2) real-time customer insights, iChat Kiosks can suggest relevant product additions and extras that align with the customer's current preferences and your latest business and promotional strategies.
By utilizing either (1) store manager level settings or (2) real-time customer insights, iChat Kiosks can suggest relevant product additions and extras that align with the customer's current preferences and your latest business and promotional strategies.



Win more repeat customers with fast, human-level interactions that feel 100% natural
Win repeat customers with fast, human-level interactions that feel 100% natural
Win more repeat customers with fast, human-level interactions that feel 100% natural
Shoppers in busy retail and store environments often and increasingly prefer user-friendly digital interfaces with great UX to ask questions or place orders vs. talking to a staff member.
Shoppers in busy retail and store environments often and increasingly prefer user-friendly digital interfaces with great UX to ask questions or place orders vs. talking to a staff member.



Unlock the full potential of your sales and ops data through generative AI integrations
Unlock the full potential of your sales and ops data through generative AI integrations
The iChat Kiosk System is designed to cross-sell, upsell, and personalize each customer's order.
This increases sales opportunities, and allows your staff to deliver a truly outstanding guest experience.
The iChat Kiosk System is designed to cross-sell, upsell, and personalize each customer's order.
This increases sales opportunities, and allows your staff to deliver a truly outstanding guest experience.
The bonus: get the tech partner
you always wanted
The bonus: get the tech partner you always wanted





Deploying iChat Kiosks provides your business with a lot more than the above benefits. LivTech is a full-service tech partner, offering services and support from design to maintenance worldwide.





Let’s Talk
Let’s Talk
Let’s Talk
Next-gen voice ordering that actually works
Next-gen voice ordering that actually works
We designed the iChat Kiosks’ hardware, software, camera and microphone systems for a seamless integration with the latest generative AI solutions.
Schedule a personal Voice Ordering System (VOS) demonstration with our team.
We designed the iChat Kiosks’ hardware, software, camera and microphone systems for a seamless integration with the latest generative AI solutions.
Schedule a personal Voice Ordering System (VOS) demonstration with our team.
Schedule a call
Schedule a call
Schedule a call
How does the iChat Self-service
Kiosk System work?
How does the iChat Self-service
Kiosk System work?
How does the iChat Self-service Kiosk System work?



Step 1
Step 2
Step 3
Step 4
Shopping center and store-specific iChat system setup and training
Step 1: Shopping center and store-specific iChat system setup and training
Step 1: Store-specific iChat system setup and training
As a fist step, we’ll train your iChat Kiosk System with the right product- and store-related data and information. LivTech offers end-to-end services for database collection, cleaning, enrichment, integration, secure storage, and maintenance.
As a fist step, we’ll train your iChat Kiosk System with the right product- and store-related data and information.
LivTech offers end-to-end services for database collection, cleaning, enrichment, integration, secure storage, and maintenance.



Attracting your customers to interact with the iChat Kiosks
Step 2: Attracting your customers to interact with the iChat Kiosks
Step 2: Attracting your customers to interact with iChat
In-store, your customers and guests are prompted to interact with the custom branded iChat Kiosks through natural speech or text. They can access dynamic digital directories, wayfinding, and ordering services at any time.
In-store, your customers and guests are prompted to interact with the custom branded iChat Kiosks through natural speech or text.
They can access dynamic digital directories, wayfinding, and ordering services at any time.



Human-level customer interactions 24/7
Step 3: Human-level customer
interactions 24/7
Step 3: Human-level customer
interactions 24/7
They can talk and text with iChat just as they would with any senior staff member:
1. Asking complex questions regarding the products and store.
2. Explaining their needs, problems or requests.
3. Placing an order and completing the payment.
They can talk and text with iChat just as they would with any senior staff member:
1. Asking complex questions regarding the products and store.
2. Explaining their needs, problems or requests.
3. Placing an order and completing the payment.
They can talk and text with iChat just as they would with any senior staff member:
1. Asking complex questions regarding the products and store.
2. Explaining their needs, problems or requests.
3. Placing an order and completing the payment.



The digital senior staff member your store always needed
Step 4: The digital senior staff member your store always needed
Step 4: The digital senior staff member your store always needed
If the customer's questions and requests are clear, the system simply provides the correct answer or completes the request. If further clarification is needed, iChat gets the job done by asking the right questions in beautiful, natural human language through audio and on-screen text.
If the customer's questions and requests are clear, the system simply provides the correct answer or completes the request.
If further clarification is needed, iChat gets the job done by asking the right questions in beautiful, natural human language through audio and on-screen text.
Case studies
Case studies
Case studies
Vapiano
Vapiano transforms digital restaurant experience with our self-ordering products.
View Project
Padthai Wokbar
Padthai Wokbars maximize restaurant self-ordering with our next-gen iServe Kiosks.
View Project
Greenfridge
GreenFridge Mobile App: empowering users to reduce food waste at home 24/7.
View Project
iOrder Apps
Our applications elevate Vapiano's iconic dining experience.
View Project
Allee Mall
Allee Mall offers digital food court self-ordering with iServe Kiosks.
View Project
Sweetgreen
As Sweetgreen grew, it faced supply chain and inventory challenges.
View Case Study
Five Guys
This case study outlines Five Guys' custom IT and technology solutions.
View Case Study
Shake Shack
For Shake Shack, investing in custom software development was essential.
View Case Study
Our clients & partners
Our clients & partners
Our clients & partners
LivTech’s full-service, vertically integrated company structure makes us a trusted technology partner for leading restaurant chains and shopping mall operators worldwide.
We enable your leadership and staff to (1) streamline operations, (2) access the best payment processing rates, and (3) stay well ahead in digital customer solutions.
LivTech’s full-service, vertically integrated company structure makes us a trusted technology partner for leading restaurant chains and shopping mall operators worldwide.
We enable your leadership and staff to (1) streamline operations, (2) access the best payment processing rates, and (3) stay well ahead in digital customer solutions.